We accept all orders subject only to the terms and conditions which follow, and to the exclusion of all other guarantees, conditions or warranties (including any as to Quality and fitness for a particular purpose), whether express or implied by statute or common law or otherwise. If a customer order contains conditions, such conditions are only deemed to be binding insofar as they are not inconsistent with our terms and conditions.
No additions to or variations from our terms and conditions shall have effect unless we accept such variation in writing under the hand of a Company Officer.
All prices quoted are in pounds sterling (£) and are subject to Value Added Tax at the prevailing rate.
Terms of Payment
Payment shall be made to us at the time and in the manner stated on our website. All orders will be processed once we’ve received confirmation of full payment. We receive the right to cancel any order whereby payment cannot be confirmed and / or is cancelled.
We will use our best endeavours to deliver promptly, but will be under no liability whatsoever for a delay in estimated delivery times or failure to deliver from any cause. The delivery operative will normally be unaccompanied; in no event will we be liable for any action of the purchaser or their employees. The purchaser will indemnify Ergonomic Gaming Ltd., trading as EDGE, against all claims, proceedings, demands and costs arising therefrom. Deliveries will normally be made to the most convenient ground floor external door available.
Ownership of Goods
The title and property in goods supplied by Ergonomic Gaming Ltd., trading as EDGE, does not pass until full payment has been received by us, however the risk in respect of such goods passes to the purchaser at the moment of delivery, Until title in goods passes the purchaser shall hold the property of Ergonomic Gaming Ltd., trading as EDGE, in trust, If payment becomes overdue or the customer becomes insolvent, commences winding up procedures, commits an act of bankruptcy or has a Receiver or Administrator appointed, Ergonomic Gaming Ltd., trading as EDGE, may immediately reclaim the goods, if necessary by entering premises owned or occupied by the purchaser or the customer of the purchaser.
Insurance of Goods
After delivery, goods accepted by the customer shall be their responsibility with regard to insurance.
Cancellation and Refunds
Orders cannot be cancelled, except with our written consent and on terms that will indemnify Ergonomic Gaming Ltd., trading as EDGE, against any loss. Each chair is handmade following receipt of payment and is therefore considered a “custom order” which is an exception to an automatic right of refund in the UK. (Further advice regarding consumer rights and custom order online sales can be found at the following web address; https://www.gov.uk/online-and-distance-selling-for-businesses )”. We do not issue refunds for cancelled orders, if you change your mind once we’ve received confirmation of payment and / or once you’ve received your chair.
All our quotations shall be put forward and made in the United Kingdom, and shall in all respects be construed and operate under British Law,
All chairs are supplied with a five-year guarantee against fault in manufacture, including structural parts, when used in normal office conditions for up to eight hours per day. The guarantee is conditional in that it covers normal use and that misuse has not taken place and that the final decision rests with Ergonomic Gaming Ltd., trading as EDGE, , their component and fabric suppliers. The guarantee is conditional on the purchaser providing all requested information in relation to a guarantee claim. Furthermore, this may require the product being returned to Ergonomic Gaming Ltd., trading as EDGE, for assessment. The guarantee is only applicable for purchase and use in the United Kingdom and / or Europe.